Every time a customer in your database engages with your media, purchases a product/service you offer, or submits any form of correspondence, their database record can be manually or automatically updated with a description of how they engaged with your brand. Each customer’s record contains critical information such as contact information, notes, and last response date.
Storing your customer data in a Customer Relationship Management (CRM) application goes a long way in keeping customers’ information organized, up-to-date, and secure.
Entrust PC40 to develop a custom CRM for your company. Not only will you build thorough customer profiles that will help you make data-informed decisions; you will also ramp up your sales team’s conversion rate.
Initial Requirement Assessment
If your company is thinking about developing or upgrading its CRM, what do you need it to capture in the near-term? How would you like to leverage your CRM down the line? Identifying what you need your CRM to do in the short and long-term can help us curate a CRM solution that can streamline your data management and marketing efforts.
Ready to start a conversation about CRMs? Reach out to us today, and one of our team members will get back to you within 24 hours about your CRM inquiry. We look forward to how we can help you leverage more sales through a CRM.